windstream communication Consumer Complaints All Reviews

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windstream communication Reviews

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  • Worst Customer Service EVER



    I was contacted by Windstream about a promotion to convert over from TWC to them and to bundle my Phone, Internet and TV to save money. I had Windstream prior to switching over to TWC, but because of ongoing internet issues I decided to switch back over to Windstream/Dish for the bundling offer. They lady on the phone set-up everything up for about three days later stating they would have everything switch over last Tuesday, well Dish showed up between the 8-12 window they gave me and left, around 2pm I call Windstream to inform them that I was still waiting for someone from Windstream... More...
    (Repair Services)
  • They let me down every time.



    I was solicited to change phone services in my small business to Windstream. They offered a package that was very competitive so I accepted their offer. This was the beginning of the worst and longest series of phone service problems I have ever experienced. To move my 5 lines to their company ended up taking almost 6 months, with uncounted visits by technical people from both their company and the company they sublet lines from. It may have never been resolved because until I demanded the two service men meet in my office to get on the same page they had never even talked to the other... More...
    (Miscellaneous)
    namsinc's Picture   namsinc    0 Comments   Comments


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